Session | ||
SA02 - SIG Healthcare1: Primary Care
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Presentations | ||
Continuity of care increases clinical productivity in primary care 1University of Cambridge, United Kingdom; 2INSEAD, Singapore; 3University of Cambridge, United Kingdom Relational Continuity (RC) in primary care confers many reported benefits, yet it has been in sharp decline. Using multiple econometric techniques on a large consultation-level dataset comprising of 5M patients registered with 300 primary care practices across the UK over the course of 10 years, we find that RC has a significant productivity benefit, with operational and strategic implications for primary care practices and third-party payers. The power of data: Assessing primary care performance using routinely collected Emergency Department data 1London Business School; 2Erasmus University Rotterdam; 3Guy's and St Thomas' NHS Foundation Trust and Kings College London The rising demand for Emergency Department (ED) care is partially driven by the failure to provide timely and high-quality primary care, resulting in patients being forced to use EDs. It is therefore important to identify primary care practices (PCPs) whose patients place a lower burden on ED departments so that best practices can be identified and disseminated, and practices whose patients place a higher burden in order to provide support. This work develops and validates one such methodology. |