Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

 
 
Session Overview
Session
SD04 - SIG Service4: Platform operations
Time:
Sunday, 26/June/2022:
SD 15:00-16:30

Session Chair: Jing Dong
Session Chair: Rouba Ibrahim
Location: Forum 6


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Presentations

Structuring online communities

Neha Sharma1, Achal Bassamboo1, Gad Allon2

1Kellogg School of Management, Northwestern University; 2Wharton School of Business, University of Pennsylvania

Discussant: Yiangos Papanastasiou (UC Berkeley)

Users in online communities can ask questions and other users can answer these questions. Generally, question answerers get rewards while the askers gain knowledge if their questions get answered. We model the community as a stochastic game and find how users decide to participate in such communities. We theoretically validate the empirically observed network structure in such communities. Further, we find that the number of users in the community is non-monotonic in the participation cost.



On-demand transportation: Drivers wages versus platform profit

Omar Besbes1, Vineet Goyal1, Garud Iyengar1, Raghav Singal2

1Columbia University, USA; 2Dartmouth College, USA

Discussant: Philipp Afeche (University of Toronto)

Motivated by the debate around drivers' welfare in on-demand transportation, we propose a framework to evaluate current practices and possible alternatives. The platform allocates time slots to drivers, who are strategic agents maximizing their utility, which depends on their temporal preference (when to drive), slots they are allocated, and time they spend on-road. We use our framework to evaluate existing policies and propose improvements with respect to platform profit and drivers' wages.



 
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