Continuity of care increases clinical productivity in primary care

Harshita Kajaria Montag, Michael Freeman, Stefan Scholtes

The power of data: Assessing primary care performance using routinely collected Emergency Department data

Nicos Savva, Sandra Sülz, Mark Kinirons, Richard Leach

"I Quit": Schedule volatility as a driver of voluntary employee turnover

Alon Bergman, Guy David, Hummy Song

Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use

Mohamad Soltani, Robert J. Batt, Hessam Bavafa, Brian W. Patterson

Dynamic capacity management for deferred surgeries

Eojin Han, Kartikey Sharma, Kristian Singh, Omid Nohadani

Quantifying the benefits of targeting for pandemic response

Sergio Camelo, Florin Ciocan, Dan Iancu, Xavier Warnes, Spyros Zoumpoulis

Design of patient visit itineraries in tandem systems

Nan Liu, Guohua Wan, Shan Wang

What causes delays in admission to rehabilitation care? A structural estimation approach

Jing Dong, Berk Gorgulu, Vahid Sarhangian

Individualized dynamic patient monitoring under alarm fatigue

Hossein Piri, Steven Shechter, Tim Huh, Darren Hudson

Split liver transplantation: An analytical decision support model

Yanhan Tang, Alan Scheller-Wolf, Sridhar Tayur, Emily Perito, John Roberts

Strategic behavior in a serial newsvendor setting

Nicole Perez Becker, Benny Mantin, Joachim Arts

Return of the behavioral Newsvendor: An experimental analysis of consumer return policy decisions

Han K Oh, Huseyn Abdulla, Rogelio Oliva

To clean or to compensate - How to manage data inaccuracy in inventory decisions

Michael Becker-Peth, Kai Hoberg

Evaluating experienced and prospective queues: a behavioral investigation

Sera Linardi, Jing Luo, León Valdés

Social queues (cues)

Sezer Ulku, Chris Hydock, Shiliang Cui

Queue configurations and servers’ customer orientation: An experimental investigation

Hummy Song, Mor Armony, Guillaume Roels

Algorithm reliance under pressure: the effect of customer load on service workers

Clare Snyder, Samantha Keppler, Stephen Leider

The demotivating effects of relative performance feedback: The impact on middle-ranked workers’ performance

Aykut Turkoglu, Anita Carson

It's in your hands: Elevating performance with goals and information provision in a warehousing field experiment

Fabian Lorson, Andreas Fügener, Alexander Hübner

On the Fairness of Machine-Assisted Human Decisions

Talia Gillis, Bryce McLaughlin, Jann Spiess

Automation and Sustaining the Human-Algorithm Learning Loop

Christina Imdahl, Kai Hoberg, William Schmidt

Algorithmic assistance with recommendation-dependent preferences.

Bryce Hunter McLaughlin, Jann Lorenz Spiess

Once bitten second shy? The Effect of Supplier Exposure and Rare Events on the Timing of Orders

Neslihan Ozlu

Is separately modeling subpopulations beneficial for sequential decision-making?

Ilbin Lee

Wait and see, or pay now? On how people decide to pay a cost to avoid a loss

Lijia Tan, Rob J. I. Basten

Who should bear the risk? A theoretical and behavioral investigation of after-sales service contracts.

Özge Tüncel, Rob Basten, Michael Becker-Peth

Behavioral simulation of blockchain-enabled order history sharing and the Bullwhip Effect

Kai Wendt, Daniel Hellwig, Volodymyr Babich, Arnd Huchzermeier

Silent abandonment in contact centers: estimating customer patience from uncertain data

Antonio Castellanos, Galit B. Yom-Tov, Yair Goldberg

On the impact of behavior-aware customer assignments for human-centered routing: Evidence from an experimental investigation

Christian Jost, Rainer Kolisch, Sebastian Schiffels, Maximilian Schiffer

Loyalty currency and mental accounting: do consumers treat points like money?

So Yeon Chun, Freddy Lim, Ville Satopaa

One size does not fit all: Strengths and weaknesses of the agile approach

Evgeny Kagan, Tobias Lieberum, Sebastian Schiffels

Exclusive or not an experimental analysis of parallel innovation contest

Ramazan Kızılyıldırım, C. Gizem Korpeoglu, Ersin Körpeoglu, Mirko Kremer