Programa del congreso

This study focuses on the design of an Integrated Management System (IMS) for a blueberry producers’ cooperative located in Chao, La Libertad, Peru. The cooperative faces challenges related to product quality and compliance with international standards, which affects its competitiveness in global markets, particularly in blueberry exports. Deficiencies were identified in quality, environmental performance, and occupational safety, highlighting the need to integrate ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 standards to optimize processes. The study proposes a design based on continuous improvement and process management, aligning the cooperative with international standards and facilitating access to global markets. Through a detailed diagnosis and implementation of the PDCA cycle (Plan, Do, Check, Act), the aim is to reduce production defects, improve working conditions, and minimize environmental impact. The IMS design is tailored to the cooperative’s specific needs, promoting staff training and organizational strengthening, which are essential for improving performance and positioning in the global market.

This study aims to implement quality management tools, specifically Cp and Cpk indices, to reduce defects in the production of metal folders at BAUR METALMIN S.A.C. in Cajamarca, Peru. Issues such as process variability, lack of standardization, and limited quality control were identified, leading to high levels of defective products and economic losses. Tools like the Ishikawa diagram, Pareto analysis, FMEA, and Six Sigma's DMAIC cycle were applied to improve the production process. Initially out-of-spec Cp and Cpk indices improved after implementing changes in maintenance, training, and workflow, reaching values above 1.0. This approach also reduced costs related to rework and waste, strengthening the company's quality culture. The proposed model is replicable for other metalworking companies.

In rural areas of Honduras, the excessive consumption of firewood as fuel and the incineration of recyclable waste present environmental and health problems. This study focuses on the production and comparative evaluation of biomass briquettes made with an artisanal briquetting machine versus those made with a previously documented manual method. Recycled paper and cardboard, sawdust, cassava starch and charcoal were used as raw materials. The parameters evaluated were moisture, calorific value and combustion time. The results show that the briquettes manufactured with the handmade prototype have a better performance in terms of humidity, where there was a reduction of up to 4.15%, in calorific value there was an increase of up to 132.73 J/g and in terms of combustion time an average of 5 additional minutes were achieved. These results show that this artisanal technique is a viable, sustainable and low-cost option for rural populations with limited resources and access to conventional energy.

The main objective of this project is to propose a logistics optimization model to improve supply delivery times in a Technical Services Company. The study addresses a critical issue related to delays in technical service response and product delivery, resulting in losses equivalent to 13% of the company's annual revenue. This is an applied, mixed-method, and descriptive research that employs tools such as surveys, process analysis, mathematical modeling using LINGO, and the Odoo ERP system. The project has an operational and geographic scope focused on the city of Trujillo, encompassing internal processes related to logistics, inventory, and customer service. The implementation is expected to reduce delays by 30%, generate annual savings of S/ 9,000, and improve operational efficiency by 15%. The impact will directly benefit operational staff, institutional clients, and the company’s overall profitability

This research was conducted with the purpose of understanding the importance of a good relationship between communities and mining companies in order to achieve the expected sustainable development, with Corporate Social Responsibility (CSR) being a key aspect to achieving this goal. CSR influences social conflicts between local residents and mining companies. Therefore, the objective of the study is to analyze the relationship between the community relations plan and the social conflicts of the residents within the area of influence of an underground mining company in the Cajamarca region during the year 2025. For this, a quantitative approach was used, employing a survey technique through a questionnaire applied to 107 residents of the Llacuabamba population center. Among the main results, regarding agreement with the Community Relations Plan (CRP), only 18% responded “almost always,” and 69% answered “sometimes.” In terms of the frequency of conflicts, 52% responded “sometimes,” and 20% indicated that they “almost always” occur. Furthermore, a correlation coefficient of 0.389 was verified, indicating a moderate positive correlation. It is concluded that there is a significant relationship between the CRP and the social conflicts of the residents.

This research examines the relationship between job performance and administrative management in the Provincial Municipality of Putumayo during the year 2024. Using a quantitative, correlational, and non-experimental design, the study analyzed data from 40 administrative employees through a 30-item Likert-type questionnaire. The results reveal a strong and statistically significant positive correlation between the dimensions of job performance (managerial, contextual, and task-related) and key administrative processes such as institutional direction, planning, and internal control. This demonstrates that better employee performance contributes to greater administrative effectiveness and institutional achievement.

This research analyzes the level of compliance with the Sustainable Development Goals in the industry sector, with emphasis on SDGs 7, 8, 9, 12, 13, due to their relationship with production practices and the environmental impact of the industry sector. Through a mixed approach methodology based on literature review, there were identified progress and gaps in the implementation of the SDGs in the different industry sectors. The results reveal that SDG 13, climate action, shows the highest level of compliance, while SDG 7, affordable and clean energy, reflects the largest gaps. The most common strategies are linked to technological innovation, although significant challenges remain, such as financial barriers, infrastructure limitations and a weak organizational culture. Considering this situation, guidelines are proposed to facilitate the adoption of SDG 7 in the industry. These guidelines include normative, technological, financial and educational-training guidelines for the implementation of the SDG 7.