Conference Agenda
Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).
Please note that all times are shown in the time zone of the conference. The current conference time is: 24th Aug 2026, 05:32:11am America, Santiago
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Daily Overview |
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38C: Production Engineering Virtual location: VIRTUAL: Agora Meetings | |
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7:16pm - 7:24pm
From Reactive to Proactive Resilience: A Lessons-Learned Framework for Latin American Oil Refineries 1: Corporación Universitaria Minuto de Dios - UNIMINUTO (CO), Colombia; 2: Universidad Antonio Nariño - (CO); 3: Institución Universitaria Politécnico Grancolombiano - (CO); 4: Universidad Cooperativa De Colombia - (CO) This paper analyzes the development of organizational resilience in a major Latin American oil refinery, documenting its transition from reactive to proactive resilience strategies over a ten-year period (2014–2025). Employing a qualitative case study that includes semi-structured interviews with five senior managers and comprehensive document analysis, we identify critical disruptions incurring costs of up to US$8 million daily and establish an empirically grounded methodology for fostering proactive resilience. Our findings indicate that systematic capture and integration of lessons learned reduced mean time to recovery from 168 hours to 24 hours (86% improvement), yielding an 859:1 return on investment. The research extends resilience theory by demonstrating how resource-constrained refineries in emerging economies can leverage organizational learning as a dynamic capability. The proposed six-stage framework provides practical guidance for practitioners seeking to enhance operational continuity in volatile environments, while contributing empirical evidence from a context underrepresented in current literature. | |