Conference Agenda
Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).
Please note that all times are shown in the time zone of the conference. The current conference time is: 24th Aug 2026, 05:32:11am America, Santiago
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Daily Overview |
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33D: Engineering Education Virtual location: VIRTUAL: Agora Meetings | |
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11:48am - 11:56am
Impact of Personnel Training on Quality Management in Fuel Handling Operations at SGS Pisco 1: UNIVERSIDAD AUTONOMA DE ICA, Perú; 2: UNIVERSIDAD AUTONOMA DE ICA, Perú; 3: UNIVERSIDAD AUTONOMA DE ICA, Perú; 4: UNIVERSIDAD AUTONOMA DE ICA, Perú; 5: UNIVERSIDAD AUTONOMA DE ICA, Perú; 6: UNIVERSIDAD AUTONOMA DE ICA, Perú; 7: UNIVERSIDAD AUTONOMA DE ICA, Perú The present study analyzed the impact of training on quality management at SGS Pisco using a quantitative, basic, explanatory approach with a non-experimental design applied to a sample of 20 workers from the fuel handling area. The research problem focuses on compliance gaps with standards such as ISO 29001 and the need for a specialized workforce to mitigate risks in high-complexity operations. Linear regression results demonstrated that training explains 65.65% of quality management performance (R² = 0.6565). The development of technical competencies emerged as the most influential factor (72.50%), followed by content relevance (56.17%) and training frequency (41.55%). In conclusion, personnel training strengthens operational safety and process standardization, confirming that the enhancement of technical skills constitutes a critical support mechanism for reducing errors and ensuring efficient processes. Therefore, prioritizing specialized technical training programs is recommended to enhance institutional sustainability. | |