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Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

Please note that all times are shown in the time zone of the conference. The current conference time is: 24th Aug 2026, 04:44:25am America, Santiago

Daily Overview

Session

5C: Entrepreneurship & Innovation
Virtual location: VIRTUAL: Agora Meetings

Presentation 5

2:52pm - 3:00pm

Analysis of the boarding process at the Cajamarca land terminal using ProModel software

Diego Ronaldo Gutierrez Melendez¹, Jhorly Jhoel Huaman Rodriguez², Fanny Emelina Piedra Cabanillas³

1: Universidad Privada del Norte - (PE), Perú; 2: Universidad Privada del Norte - (PE), Perú; 3: Universidad Privada del Norte - (PE), Perú

This study analyzes the boarding process at the Cajamarca Land Terminal using a discrete-event simulation model developed in ProModel software. The research used a quantitative approach and a pre-experimental design, assessing the system’s current situation and an improvement proposal aimed at reducing waiting times in the check-in process. The results show the presence of queues and high dwell times that affect service efficiency. The improvement proposal, based on implementing a check-in system with a QR code reader, reduced service times, achieving a 34.01% decrease in the boarding process time.