Conference Agenda

Dropout in the educational sector represents a problem for the national education system of any country, the dropout rate is negatively reflected in the economic, social and cultural processes of a country's development. A correlation analysis was carried out to identify the variables that influence dropout according to data from the last 10 years in the engineering faculty of a public university in Colombia. It was identified that students who are more likely to drop out are those who have a low academic performance and/or live far from the University.

Abstract– The objective of the work presented was the design of a knowledge management system to promote the development of formative research in a university. The governance model was developed based on the use of Design Science Research (DSR), knowledge management system standards (ISO 30401), the framework for knowledge management programs of APQC® (American Productivity & Quality Center), learning services outside formal education (ISO 29993:2017) and integrated with the quality management system process based on ISO 9001:2015 of the educational institution. The artifact presented, based on process management, shows the governance model and guidelines for the learning management subcomponent and the formats of the system architecture and the programs to be developed. Based on the results of the study, it is concluded that the model meets the DSR evaluation criteria at the design level and is framed within the use of good practices.

In the current context, translational companies require engineers who collaborate remotely with people from other cultures. Developing these skills from the university stage is very important for future professionals since they will have a differentiator. This research paper presents the design and implementation of a cross-cultural Collaborative Online International Learning supported on Problem-based Learning between two universities on different continents. The formality of the research method, the design of the COIL+PBL activity, and its deployment are described. The case study was modeling and automatic control of an electronic process, at the simulation level. The mixed-type research approach included the disciplinary performance of the students, but also their opinion. This cross-cultural COIL experience is very valuable within the efforts of universities to graduate professionals with a global vision.

The purpose of the following article is to measure the resilience of the supply chain of the restaurant industry in the city of Tehuacan; using the linear approximation model, the research is given in the context of the need of the members, to identify mechanisms that allow them to remain competitive in the long term and face disruptions, being fundamental to evaluate and strengthen the resilience of the supply chain. Developing risk management capacity for an industry plagued by competitors.

Glossophobia, a form of social anxiety characterized by a fear of public speaking, creates challenges for effective treatment, including difficulties in organizing exposure sessions and limited access to resources. Virtual reality (VR) has been explored as an alternative, providing controlled environments where individuals can gradually face their fears. This study examines the use of rendered VR and 360-degree video-based VR to support exposure therapy for glossophobia. A quasi-experimental design was used with seven participants diagnosed with social anxiety. They were selected using the Liebowitz Social Anxiety Scale (LSAS) and took part in six VR exposure sessions. Their anxiety levels were measured using the Public Speaking Anxiety Scale (PSAS) and heart rate monitoring, while the Igroup Presence Questionnaire (IPQ) assessed their sense of presence in the virtual environments. Participants were assigned to either rendered VR or 360-degree video-based VR, then switched to the other condition. The sessions took place in a controlled setting, following a structured process to ensure consistency. The study also considered external factors such as participant comfort, space setup, and the type of speech topics used in each session. Statistical analyses were applied to compare anxiety levels before and after exposure and to evaluate differences between the two VR environments. This study explores VR as a potential tool for managing glossophobia and considers its use as an alternative to in vivo exposure therapy. Future research should focus on larger samples, longer intervention periods, additional physiological markers, and follow-up evaluations to determine its long-term benefits and clinical applications.