Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

Please note that all times are shown in the time zone of the conference. The current conference time is: 27th Jan 2022, 04:36:34am EET

Session Overview
Paper Presentation Session 14: Healthcare Social Work
Thursday, 17/June/2021:
12:30pm - 2:00pm

Session Chair: Maria Elena Cuartero-Castañer
Location: Parallel Session 2

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Maria Elena Cuartero-Castañer, Ana Josefa Cañas-Lerma, Tatiana Casado

Universitat de les Illes Balears, Spain

During the 2020-21 academic year, the framework of the subject "Dependence and Vulnerability" of the Degree in Social Work at the University of the Balearic Islands has carried out a teaching innovation project through the learning and service methodology. University Service-Learning is an educational proposal that responds to current university regulations, which demand that universities effectively combine academic learning with services to the community.

The university's objective was for its students to get closer to the real social situation with people in dependency and vulnerability situations during their undergraduate studies. The health service's objective was to acquire visual material for the dissemination of its work in society.

In this project, the students worked with the medical centers' health workers, who care for people with health-related difficulties. The students had the opportunity to learn about the services, professionals, programs, work methodology, and dependency and vulnerability cases. On the other hand, the health social work team was enriched from an informative audiovisual material. A total of 7 social workers from different medical centers and 56 students participated. Six informative videos were produced on the different programs that the professionals carry out. These were broadcast on the social networks of the university and the local government itself.

The students acquired knowledge about dependency and vulnerability through real practice. Transforming their knowledge through a video allowed them to sensitize the population about their work in health social work. Active learning methodologies and learning and service projects are of special interest to students since they promote intentional learning, develop social responsibility competencies, and provide a high ethical commitment since the special emphasis is placed on understanding social reality and collaboration between entities and the university community.

Teaching Assessment Competence in Social work with Flexible Computer Supported Scripts and metacognitive Reflection Prompts

Mary Opio1, Birgit Dorner2, Ingo Kollar3

1International Doctoral School REASON International Doctoral School REASON (Elite Network of Bavaria) Munich Center of the Learning Sciences ,Ludwig-Maximilians-Universit München, Germany; 2Katholische Stiftungshochschule München; 3University of Augsburg

As E-learning gains prominence in social curricula, there is need for research on how E-learning environments can be designed effectively to equip students with skills for practice.

Computer supported scripts (CSS) are scaffolds (instructional interventions) which provide learners with external guidance regarding when, how and in what sequence to perform certain activities. Research from the Learning Sciences shows that CSS can be used to support learners acquire domain specific skills .Providing learners with too detailed scripts, however, comes with the danger of limiting students’ autonomy and self-regulated engagement in the learning process

We build on Wang, Kollar and Stegmann (2017)´s research which suggests that adaptability can be used to realize the flexibility of CSS and research of Davis (2003) that argues that much as metacognitive prompting enhances self-regulated engagement, the form of reflection instruction influences how productive students reflect .

The aim of our study is to examine how CSS can be used to teach assessment in social work education and whether their effects can be boosted by aid of (a) granting learners the opportunity to adapt the CSS to their own needs and (b) providing them with different kinds of reflection prompts to help them in their adaptation process. We raise the following research question:

What are the effects of different types of external scripts (adaptable vs. strict) and metacognitive reflection prompts (specific vs. generic) as well as their different combinations on social work students’ assessment competence?

Method. We established a 2x2 quasi experiment, with the independent variables (1) CSS (strict vs. flexible) and (2) reflection prompts (specific vs. generic). In our pre-post-test design, social work students (n=100) received four case vignettes to stimulate their engagement in a child welfare assessment

Results: In our preliminary results, we observe that students in the adaptable script/generic prompt environment conduct better assessments compared to the counterparts in the strict script/generic prompts setting. Reflection in the generic groups is broadly contextualized to include responses on the learning environment ,the process of problem solving and the content of the provided cases.The focus in the specific reflection groups is however limited to single elements.

Navigating "exceptional rafts" to keep family spirits high: a narrative therapy approach to pediatric oncology social work practice

Davide Ticchi

Tallinn Children's Hospital, Estonia

A narrative therapy approach inspired by social workers White and Epston (1990) views problems as separate from people and assumes children and their family as having many skills, abilities, values, commitments, beliefs and competencies that will assist them to change their relationship with the problems influencing their lives. Discourses around cancers and blood disorders can be examined, questioned and challenged in shared, comprehensible terms. Dialogue is in open mode: What do you mean? Why do you think that? Where did these ideas come from? What made you do that? How can you do things differently?

Without viewing diagnosis, treatment and overprotecting parents as the child with cancer's stock-in-trade, using narrative in therapy is an occasion to gain their personal store of remembered material. This would allow to name, externalise and critically examine the problem for its socio-cultural implications, such as parent-child interaction, family context and therapy for its beneficial and harmful aspects. Hence oncology social workers' task moves from the thin and dominant problem story of a child's condition, to entry points for co-creating one re-authored by exceptions that resist ordeals. We thus learn to embark on "exceptional rafts" built out of recounted life events about exceptions to the problem told by the child or parents, with the ability to re-frame their experience overcoming hurdles. We navigate this collaboration with families to their home, where children can learn to value life-affirming opportunities through reflection on the day keeping a diary, studying or playing with parents. The relational nature of this journey provides an accepting, empathic and genuine context for therapy not limited to the hospital, where the therapist is perceived to offer a temporary but central relationship to the child.

Finally, time, space and encouragement cues to explore family problems and move towards change are key to protects us from viewing pediatric oncology social work as a surveillance acted on child's needs. It is in fact a view of the world, life and relationships in narrative form that ultimately make us better see the skills of a child with cancer and their family - both at home and in the hospital.

Working Conditions, Health Behaviour and Burnout Risks of Social Workers

Tanja Mühling

University of Applied Sciences Würzburg-Schweinfurt (FHWS), Germany

The high demand for their services - coupled with staff shortages and increasing levels of administrative tasks – can present significant challenges for social workers. This paper examines the relationship between working conditions, health behaviour and burnout levels, using data from an online survey of social workers in Germany.

The study investigates the following central research questions:

- Are there differences concerning the occurrence of health problems among social workers in different fields of practice and settings?

- Which groups of social workers (e.g. executives, lone parents) show an increased risk of burnout?

- How is the health behaviour of the social workers?

Starting in November 2019, a total of 1,273 social workers from various fields of practice participated in the online survey. Around a tenth of all respondents (10.2%) show a high degree of "occupational exhaustion“. Employees in early childhood and elementary education, clinical social work and child, youth and family welfare are most frequently affected by this.

The burnout dimension of "depersonalization" is present to a high degree at over 6%; The social workers concerned perceive in particular that they are becoming more indifferent to their clients and colleagues and are becoming emotionally hardened. An above-average number of social workers engaged in work with the elderly and in health care report this.

As a pattern, it becomes clear that the satisfaction with all areas of life (health, family life, friends and acquaintances, personal leisure time, personal income, professional activity) is lower, the higher the measured burnout level of the respondents. Moreover, high burnout levels also correlate strongly with the number of health complaints.

In addition to the work-related burnout level, the private life situation is also central to the health status of the social workers: The respondents with relatives in need of care are among those who rate their own state of health as very good less often.

Intimate Partner Violence during the Covid-19 Pandemic: Enriching the Role of Social Work Professionals

Alkauthar Seun Enakele

Masaryk University, Czech Republic

Intimate partner violence (IPV) is a coercive behaviour pattern designed to exert power and control over a person in a close relationship. Women and men both experience it. Due to the COVID-19, the home has become a dangerous place for IPV victims during the quarantine. Social workers have increasingly voiced concern about COVID-19 that has increased domestic violence because many victims and survivors of IPV are now forced to be at home with their abusers, run the risk of new or escalating violence. Social work is one of the elements that cannot be separated from the life of individuals, families, and groups of people most disadvantaged, disabled, the elderly and those who require the services of social workers, especially the victims of abusive relationships. Social workers are often faced with numerous challenge, yet it is a rewarding profession to help the most vulnerable groups of people. Within this situation is the sense that, the capacity of social work to define its methods and undertake analyses for prevention is a need that called for more and more actions to take place. The world is facing a global crisis of coronavirus. Therefore, social workers are required to implement intervention which will confront their sense of their skills and values, either in new forms of practice or else towards the resolution of a new area of professionalism. The paper aims to answer the following research question: How do social workers prevent Intimate partner violence (IPV) and intervene more effectively during the COVID -19 pandemic and what are the innovative intervention approaches likely to improve the role of social work practice intended for people affected by IPV, particularly for men victimization?

New responses to new needs: Home-based social services for the elderly in the context of Romania

Nicoleta Neamțu

Babeș-Bolyai University of Cluj-Napoca, Romania


This paper try to analyze the home-based social services for the elderly using the perspective of social innovation success criteria and the levels of innovation as a framework for mapping the degree of change introduced by those services, in the context of Romania after 2000 and with a special focus on social work practice changes during the pandemic of Covid-19. The logic model is applied for designing and evaluating two specific public services from the field as illustrative case studies.

The main criteria selected to evaluate the success of innovation in social services include: novelty, improvement and sustainability. The levels of innovation taking into account as a framework for analysis are: organizational level, regulamentory and legislative level, interactional level – connection and cooperation (partnership, networks, governance), professional level (social work methods and practices), users level, conceptual level and values, public policy level (policy framework, programs and social policies), financial and economic sustainability level (and scaling-diffusion-transferability of innovation) and evaluative level and attention to quality (quality standards).

The conclusions of the presentation consider that the home-based social services for the older people, in the Romanian context after 2000 and during the pandemic in 2020, are innovative al least because they have introduced: new forms of service, new forms of outcome and new ways of delivery/process

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