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Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

Please note that all times are shown in the time zone of the conference. The current conference time is: 10th Sept 2026, 06:50:20pm CEST (Norway)

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Daily Overview

Session

Energy efficiency and equity
Location: Auditorium P: Finn Kydland
Session Chair: Andrea Bigano, Euro-Mediterranean Center on Climate Change (CMCC)

Presentation 2

Agents of Change? - Energy advisors and the success of energy efficiency assistance programs

Bettina Chlond^1,2, Timo Goeschl^1,2, Martin Kesternich^1,3, Madeline Werthschulte^1,4

1: ZEW - Leibniz Centre for European Economic Research; 2: Heidelberg University; 3: Paderborn University; 4: Vrije Universiteit Amsterdam

Discussant: Mark Schopf (University of Hagen)

Many policies and programs, especially complex ones and those administered to vulnerable groups, rely for their implementation on frontline staff. We contribute to an emerging literature in economics that opens the ‘black box’ of how the characteristics and attitudes of frontline staff impact public program performance. Matching survey data (n = 114) collected from energy advisors that staff a nation-wide energy efficiency assistance program in Germany with data from around 16,300 energy efficiency consultations in the homes of low-income households, we find significant heterogeneity in performance between staff. Advisors' economic preferences and their own energy efficiency investment choices contribute to our understanding of the impact of frontline staff on adviser-determined audit outcomes as well as households' investment decisions. While advisors' socio-demographic characteristics do not predict audit outcomes, socio-demographics matter in combination with household demographics via peer effects.