Conference Agenda
Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).
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PAPERS: Methods in the Wild: Tools and Frameworks for Navigating Complexity Location: Appleton Tower, LT5 Zoom Link Accessibility: https://www.accessable.co.uk/the-university-of-edinburgh/central-area/access-guides/appleton-lecture-theatre-5-edinburgh Session Chair: Silvia Barbero, Politecnico di Torino Session Chair: Amina Pereno, Politecnico di Torino | |
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Three lenses, one wicked problem: Navigating pluralism to address consumer confusion in Australia 1: School of Media and Communication, RMIT University, Building 9, Level 4, 124 Latrobe Street, Melbourne, Victoria, 3001 Australia; 2: School of Design, RMIT University, Building 9, Level 5, 124 Latrobe Street, Melbourne, Victoria, 3001 Australia; 3: End Food Waste Cooperative Research Centre, Wine Innovation Central Building, Level 1, Waite Campus, Urrbrae, South Australia, 5064 Australia Food waste presents a significant global environmental and economic challenge. Australian households are responsible for 40% of discarded food, with unclear date labelling and storage advice creating consumer confusion, contributing to the problem. This research employed systems thinking and pluralism to address consumer confusion. A multi-level analytical framework integrating visual grammar, symbolic interactionism, and activity theory examined semiotic dimensions, interactions, and system behaviours within the food packaging system. Micro-level prototyping generated design concepts for date labels and storage advice. Meso-level collective intelligence-participatory design techniques evaluated the designs and brainstormed solutions. Scenario planning at the macro level used morphological analysis to generate insights and develop future scenarios. Findings reveal misaligned activity systems among consumers (assess), industry (communicate), and policymakers (regulate), highlighting the need for system-wide collaborative design rather than policy alone. This pluralist approach offers a replicable framework for tackling wicked design problems beyond food waste. View Paper: https://doi.org/10.21606/drs.2026.1156
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